Refund policy

At Heritage Tees, we want your experience to be as happy and smooth as a Bob Ross painting. Below you’ll find the details on how we handle shipping and returns for all orders fulfilled through our print-on-demand partner, Printify.

🔄 Returns & Exchanges

Since all items are custom printed to order, we cannot accept returns or exchanges for buyer’s remorse, incorrect size, or color preference. Please double-check your sizing and details before placing your order.

We will replace your order at no additional cost if:

The item arrives damaged
The item is defective
You receive the wrong product

To request a replacement, please contact us at heritagetees.assist@gmail.com within 30 days of delivery, including:

Your order number
Photos of the item showing the issue

❌ Cancellations

Orders can only be canceled or changed within 12 hours of purchase since production begins quickly after your order is placed.

📩 Questions?

We’re here to help! Reach out anytime at heritagetees.assist@gmail.com